Certain pieces of information we will only process when you submit it to us.
For example, to create a Neowise account, we may ask for a preferred username and an e-mail address (to authenticate the request and for password recovery). Alternatively, you may use your Google Mail (“Gmail”), Facebook or LinkedIn account to sign in to a Neowise account and access our services with the same profile. In this case we may collect your name and email address from these social networks. You can delete or modify the submitted data using your profile page. We may retain your data for some time after you’ve discontinued your Neowise account in case you change your mind.
When you use the service, we automatically record information from your device, its software, and your activity using the services. This may include the device’s Internet Protocol (“IP”) address, browser type, the web page visited before you came to our website, search terms you submit to our website, geographic location, identification numbers associated with your devices, date and time stamps associated with activity on the website, system configuration information, metadata concerning file you upload to Neowise’s platform, and other interactions with the service.
Note also that Neowise allows you to sync your browser data, such as data entries, between devices that have Neowise applications and services installed on them. Profile sync relies on your Neowise account and follows the same privacy approach.
We will use this data only to provide the services you have requested and will not retain your data any longer than necessary to fulfil that specific purpose.
This information helps us to improve our products and services. We have no practical way to use this information to identify you personally. We will not store this usage data any longer than necessary to fulfil the said purpose.
We use this information for certain legitimate business purposes, namely:
- To understand better how people interact with our applications and services;
- To enhance, modify, personalise or otherwise improve our applications and services;
- To determine the effectiveness of promotional campaigns and advertising;
- To detect, debug and fix crashes in our applications and services;
- To prevent security breaches and abuse.
Disclosure of your personal information
As a rule, we don’t share your personal information outside the company.
We may share your personal information with third parties in limited circumstances, including:
- with your consent;
- to a vendor and/or partner who meets our data protection standards; or
- when we have a good faith belief it is required by law, such as pursuant to a legal process.
Neowise collects such information only insofar as is necessary to fulfil the purpose of the interaction with Neowise. Neowise does not disclose personal information other than as described above. You can always refuse to supply your personal information, with the caveat that it may prevent them from engaging in certain websites or mobile application related activities.
Neowise utilises third-party vendors and hosting partners, such as Amazon Web Services (“AWS”) for hardware, software, networking, storage, and/or ancillary technology required to run Neowise.
The use of third-party vendors, hosting partners and/or platforms such as AWS, and the privacy practices of these platforms, are governed by separate terms, conditions and policies for which Neowise is not responsible. You should review AWS’s terms, conditions and policies where you will find more details on how information about you is used on their platforms and how you can set your privacy preferences.
We will honour your rights under local applicable data protection/privacy law(s). In response to a request, we will ask you to verify your identity when necessary, and to provide information that helps us to understand your request better. If we do not comply with your request, whether in whole or in part, we will explain why.
We are very open about privacy and recognise your trust as a great value. If you have any questions about this policy or any privacy related issues in our applications and/or services, feel free to contact us at hello@Neowise.money